Simple Practices for Good Business

Scott C. Borowsky

Practicing the business basics, such as treating guests and staff members well, keeping the books in balance and making sure your food and attractions are meeting expectations, are not tasks for one person. Everyone in your company needs to contribute, in large and small ways, toward making great outcomes for both the enjoyment of the public and the successful livelihoods of the staff.  

Many entertainment centers start out small and through success expand into more locations. By following a business operational model that works, these locations can become successful brands. Still, each location will present unique challenges and have nuances that the personalities of the management and staff have brought to the mix. In each issue of Tourist Attractions & Parks, our contributors speak with a variety of managers and staff members at entertainment centers, parks and other types of locations such as escape rooms, both large and small. It is our aim to have staff members and owners read the comments of other like-employed individuals across the country so current trends and good business practices can be illuminated. 

In this issue, we take a close look at entertainment centers, and in particular the bowling industry in an expanded bowling section, and also offer the annual Entertainment Center Directory. The articles cover everything from Florida’s Xtreme Action Park, bowling center food, insurance and laser tag to trampoline park staffing, roller skating center upkeep, birthday parties at mini-golf and go-kart centers, a post-event report on F2FEC and more.

Don’t miss all of the other interesting features in the book. In The Large Park Report, Contributor Chad Emerson discusses hiring and training with former Disney executive Lee Cockerell, and in The Buzz Boyz, I and industry expert Frank Seninsky look at a variety of interesting topics and statistics. 

Also, in the Street Beat coin-operated device section, our contributor discussed the best redemption prizes with operators around the country, and the Waves waterpark feature includes perspectives on alternatives-to-big-slides activities such as splash parks and spray grounds. And don’t miss the bonus Design Spotlight section where there are interviews with officials from zoos, aquariums, museums and escape rooms. The issue also offers a story on food service at zoos and coverage of the inflatable amusement industry.  

I hope you enjoy the issue. Please email me at or call 610-645-6940 ext. 0 and I will respond to your note or call personally.

Scott C. Borowsky
President and Executive Editor
Tourist Attractions & Parks magazine

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