Creative Works, the popular immersive attractions provider, will host an online training webinar on April 21 where a hostage negotiator will help business leaders improve their communication skills.
As the entertainment industry recovers and businesses bring on more team members to help with growth, effective communication is more important than ever. But even though communication tools are easily accessible today, it takes intentional practice and effort to use them effectively.
To help business owners and leaders hone their skills, Creative Works is hosting a live training webinar with special guest Scott Harvey.
Harvey spent 20 years as an FBI trained Hostage Negotiator and Public Information Officer. He has communicated in high-stakes situations where lives were on the line. In the entertainment industry, businesses don’t have life-and-death situations, but the principles of human emotion are the same.
Harvey will share his expertise with attendees and teach them the damage of silence, the need to over-communicate, the best ways to communicate, and much more.
“We believe in empowering business owners with the tools they need to succeed,” commented Danny Gruening, the vice president of marketing at Creative Works. “Scott’s expertise is crucial, especially during a time when our industry is ramping up for a huge recovery and facilities will be hiring a lot of new employees.”
The webinar will take place on April 21 at 3 p.m. Eastern and is open to existing operators, startups, vendors, and anyone else who wants to learn. Attendees will also have a chance to ask questions during a question-and-answer session at the end of the webinar.