Sailing into Success

Scott C. Borowsky

Scott C. Borowsky

This issue marks the start of the busy fall trade show season, and we wish you the best of luck in your travels. The shows are a great way to get inspired to improve your operation in every area, from food and rides to customer service and staff training. As you seek to give guests a better experience, this edition’s Profiles in Excellence stories can assist with a glimpse at a selection of the top vendors in the industry. The profiles for this annual feature appear throughout the book.

The issue is also full of great ideas for a wide variety of operations, and includes a special focus on waterparks to commemorate the October waterpark show with stories on the future of waterparks at large parks and a Waves feature looking at new attractions. Also, to recognize the trampoline industry show in September, we offer an article on trampoline park safety.

Entertainment centers are always striving to offer new experiences for guests. In the Resort Profile, we feature a story on Biloxi’s Margaritaville’s Fun Center, where lines of guests form from opening to closing for the new Cloud Coaster. Also in the Entertainment Center Report are stories covering: food service at bowling centers; Wasilla’s Extreme Fun Center, which is the first FEC in Alaska; maintenance and improvement at laser tag arenas; tips to upsell activities at mini-golf and go-kart centers; gas versus electric go-karts, and more. Additionally, myself and Frank Seninsky offer coverage of the highly successful 2016 Bowl Expo in the Buzz Boyz analysis piece.

New this issue is the AAMA Section, which includes an introduction by the group’s Executive Vice President Peter Gustafson and a story on arcade trends at family entertainment centers.

We also offer stories on: how to keep bulk vending and redemption machines earning;  food trends at waterparks and stadiums; physical activities for guests at zoos, aquariums and museums; keeping guests safe on inflatables; getting ready for the busy season at haunts, and more.

I hope you enjoy the issue. Please contact me with your questions, comments and suggestions and I will be happy to discuss how to make TAP an even better industry resource.

Scott C. Borowsky
President and Executive Editor
Tourist Attractions & Parks magazine
610-645-6940 ext. 0

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