News Flashes from Tourist Attractions & Parks Magazine

Wet ‘n’ Wild Las Vegas Expands Management Team

Wet ‘n’ Wild Las Vegas has solidified its management team with the additions of Chris Hicks as revenue manager and Matthew Watts as resale manager. Both bring extensive operations, ticketing, concessions, retail and systems experience in the waterpark and amusement industry and large-scale operations to the $50 million Las Vegas waterpark with more than 25 slides and attractions.

Hicks’ success as admissions manager at sister park Wet ‘n’ Wild Phoenix led to his promotion and position at Wet ‘n’ Wild Las Vegas. He previously served as operations supervisor at two Cedar Fair Entertainment Co. parks, California’s Great America in Santa Clara and Cedar Point in Sandusky, Ohio; and attractions operations area manager for Hard Rock Park (also called Freestyle Music Park) in Myrtle Beach, S.C.

An Ohio native, Hicks graduated with a bachelor degree in civil engineering from The Ohio State University in Columbus.

Watts was concessions manager at Dallas’ American Airlines Center for the Levy Restaurants operation, retail supervisor at Six Flags Great America in Gurnee, Ill., near Chicago, and guest arrival area manager at Hard Rock Park in Myrtle Beach.

At Wet ‘n’ Wild Las Vegas, he will develop and implement a food and beverage program that will feature both premium selections and traditional theme park fare, including specialized treats.  In addition, Watts will manage retail operations for the property with a focus on beach attire and souvenir merchandise.

Watts graduated with a bachelor’s degree in business and marketing from The Ohio State University and is also an Ohio native.

Chris Hicks

Chris Hicks

Matthew Watts

Matthew Watts


BPAA Announces 2013 Proprietor of the Year Awards

Proprietors from 23 States to Be Recognized By Their Peers for Outstanding Contributions to The Bowling Industry

The Bowling Proprietors’ Association of America (BPAA), the bowling industry’s premier trade association, has announced their list of the winners of the 2013 Proprietor of the Year award.

“This year’s group of honorees is deserving of this special recognition,” said Cathy DeSocio, president of BPAA. “The men and women on this list actively promote bowling and the bowling industry at a grassroots level. They are involved in their communities both on and off the lanes. This group of proprietors are successful businesspeople who have earned the respect of their customers, their community and their peers. Congratulations to each and every one of them.”

This will be the ninth year this prestigious award is presented to a proprietor in each state who has been nominated by their respective BPAA-affiliated state associations for outstanding contributions to the industry and the sport of bowling. The awards are intended to raise the importance, prestige and visibility of proprietors’ accomplishments on the state and local levels. The 2013 honorees will be recognized at BPAA’s annual meeting Monday, June 24, at the Paris Hotel Casino, Las Vegas, during International Bowl Expo:

  • Ann Hash
    Rivergate Bowling Lanes

  • Jim Self
    Oasis Bowl

  • Jeff Bojé
    Brandon Crossroads Bowl

  • Phil Torgerson
    Super Bowl

  • Vernon Oertel
    Sunset Bowling Center

  • Dave Kerschner
    Crazy Pinz Northland
    Fort Wayne, IN

  • Tom Doud
    Channahon Lanes

  • Mark Voight
    Community Bowling Centers

  • Doug DeMarce
    Pam De Marce
    Wow Zone

  • Tino DiFranco
    Tropicana Lanes

  • Randy Dodge
    Dodger Bowl

  • Victor Meyerhoff
    Pesidio Bowling Center
    Northern California

  • Joe Poelking
    Poelking Lanes, South

  • Tom Burke
    Jon Tang
    Sunset Lanes

  • Darlene Montgomery
    222 Dutch Lanes Inc.

  • John Haveles
    Linbrook Lanes
    Southern California

  • David Kellerman
    Melanie Kellerman
    Dot Ammons
    Mel’s Lone Star Lanes

  • Ed Andrews
    Twin Pin Bowl
    Virginia (Military)

  • Gary Larson
    Acme Bowling & Billiards

  • Pete Riopelle
    Village Bowl

International Bowl Expo is the premier bowling industry event attracting bowling center owners, proprietors, managers and industry partners from around the world. In 2013 the event will be held at Paris Las Vegas Hotel and Casino June 23 – 27. The trade show will be at the Las Vegas Convention Center Wednesday and Thursday, June 26-27.

2013 a Year of Growth for Frank Entertainment with the Opening of New Theaters and New Concept

Frank Entertainment Companies recently expanded its portfolio of theatre and entertainment complexes with the opening of two venues – Frank Theatres CineBowl & Grille in Delray Beach, Fla. and REVOLUTIONS in Saucon, Pa., a new concept for the company.

Over the course of the next four months, Frank anticipates the opening of two additional theatres – The Tilton 8 and IMAX in Northfield, N.J., and a 12-plex including a350-seat IMAX in Kingsport, Tenn. Three additional Revolutions locations will open over the summer in Syracuse, N.Y. (June), West Palm Beach, Fla. (July) and Rock Hill, S.C. (August).

“It has been a long-time vision to bring this concept to fruition and we anticipate continued expansion and success with new locations throughout the U.S.,” said Bruce Frank, President and CEO of Frank Entertainment, a company founded by his grandfather more than a century ago.

The Revolutions brand is a new concept in entertainment that offers patrons upscale casual dining, rock ‘n’ roll bowling lanes, bars, a sports amphitheatre, live music and DJs, billiards, an arcade and more.  Each facility is designed to cater to everyone from families to sports enthusiasts to nighttime club-goers.  In addition, Revolutions provides an alternative venue for corporate events, meetings, team building, social gatherings, birthday parties and fundraisers.

Located within each Revolutions and Frank Theatres CineBowl & Grille will be the company’s signature Red Brick Grille, providing a modern, upscale take on classic American dining. Offering a creative assortment of appetizers, barbeque, gourmet pizzas, pasta, burgers, handcrafted sandwiches, fresh salads and more, Red Brick Grille serves as a destination of its own for lunch, dinner and anyone seeking a late-night bite.

Exquisite food and boutique bowling are just the beginning of Revolutions’ entertainment options.  Each location will have two bars, featuring signature drinks, specialty martinis and microbrews, surrounding The Stadium, giving patrons the ultimate destination to root for their favorite sports team. A larger-than-life projection screen is complemented by dozens of HD televisions in a relaxed, VIP sports amphitheatre setting.

Gamers of all kinds also have a place at Revolutions with full-redemption arcades featuring more than 45 video and prize games.

“Twilight” Crane Is New from Coast To Coast Entertainment

The Twilight crane is new from Coast to Coast Entertainment. It is a slimmer unit that fits well in any location.

The Twilight crane is new from Coast to Coast Entertainment. It is a slimmer unit that fits well in any location.

Just released from Coast to Coast Entertainment is the new 28-inch Twilight crane..

This white with blue graphic crane looks great and is available now for immediate shipping. Contact 800.224.1717 ext. 726 to find an authorized local distributor, or email

Special Tourist Attractions & Parks eNewsletter Feature

Top Flooring, Carpet and Turf Selection and Care Tips for Leisure Entertainment Facilities

With even the most basic fixtures and furnishings potentially hitting them hard in the pocketbook, owners and managers of leisure entertainment facilities must be vigilant about selecting flooring, carpet and turf with the longest possible life. A proactive approach to maintenance and problems—from stains and gouges to rips and tears—is also critical, as it helps operators to get the most bang from the flooring, carpet and turf buck.

Admittedly, appearance is a consideration when it comes to shopping for flooring surfaces of any kind, because the more the “look” of the product melds with the design of the facility, the more extended the amount of time operators will be able to “live” with it before investing in a replacement. For example, Rifle Fireside Lanes in Rifle, Colo., has a black and white checkerboard floor in its bowling area. These vinyl tiles were chosen because they are reflective of the bowling center’s 1950s theme, according to Danae Morris, general manager. Similarly, many Brunswick bowling facilities have themed carpet that displays bowling ball, pin and related motifs.

However, durability, too, must be taken into account. Tod Thornton, co-owner of Castle Golf, Inc., noted that where “golf carpet” is concerned, “the heavier, with more fibers, the better.” He said products in this category that are manufactured with nylon fibers last several more years than products made from polypropylene fibers, although the latter do allow a “better putt.” Thornton suggested that operators look for carpet with an adequate pile weight; 22 ounces per square yard is “good,” but Castle Golf typically specifies a pile weight of 28 ounces for its customers. Frankie’s Fun Park, a Castle Golf client with facilities in Raleigh, N.C. and Columbia, Charleston, and Greenville, S.C.; chose an even heavier weight, customized (35 ounces per square yard) option to maximize the longevity of its outdoor carpet, Thornton reported.

As for maintenance, keeping up with debris and preventing permanent damage from ground-in dirt, leaves and the like comprises one of operators’ toughest, most common outdoor carpet and turf care challenges. On its website, Jane Farrell Turf & Carpet advises that loose debris be removed from mini-course carpet daily, using a standard vacuum cleaner on the fairway, but only a vacuum without a beater bar for the rough and bunker carpet. Sweeping or hosing is suggested for heavier debris, like large chunks of dirt. A weekly sweeping or hosing of heavier debris should be also performed, as should a monthly rinse of the carpet with a garden hose.

Guarding against premature turf wear-out is also a challenge for some operators. At Collegeville Pit Stop in Collegeville, Pa., care is taken to use strong, vendor-recommended adhesive whenever new turf is installed. The adhesive prevents the turf from popping up and, as such, becoming more susceptible to damage. At All Star Sports West, in Wichita, Kan., tee-off mats have been cut into the golf course carpet to safeguard it from nicking by clubs and subsequent deterioration, stated Manager Stacie White.

Indoors, the list of challenges includes preventing spills from creating permanent stains. At Putt-Putt Fun Center in Lynchburg, Va., Owner Joe Albion requires that employees continually monitor the floor for spills and immediately wipe them up no matter what their job responsibilities. A neutralizing solution is applied where necessary.

At Valencia Lanes in Newhall, Calif., employees are charged with sweeping the carpet a minimum of once daily, as well as with removing discarded food and any other debris as soon as they notice it. Spills are mopped up with a cloth right away, and any stains are spot-cleaned when they occur using a commercial solution recommended by the manufacturer. “We only use solutions on our carpet that the manufacturer suggests, because something else might cause additional damage,” explained Yvette Boyer, manager. Sweeping and spot-cleaning, she added, are very effective in staving off permanent damage from ground-in food, dirt and the like. Some operators also recommended daily power-washing of non-carpeted floors as an extra measure of protection against stains made by everything from spilled colorful ices and sodas to the frosting on guests’ birthday party cakes. Valencia Lanes takes this one step farther: Every six weeks, a third-party firm performs a deep cleaning using hot-water extraction equipment that “does a great job with the ground-in dirt and hard-to-remove stains,” Boyer said.

Vacuuming carpet every day, spot-cleaning with manufacturer-recommended solutions and hot water extraction cleaning once every three months should render even carpet that is several years old looking new, said a spokesperson for Flagship Carpets, adding that beater brushes should never be used on patterned carpet because their abrasive action could distort the graphics. Installing an attached cushion beneath carpet may lead to an extended product lifecycle, too, because when there is cushioning, spills stay at the top of the carpet rather than seeping down into the substrate.

Finally, many owners and operators of leisure entertainment facilities find themselves grappling with a sticky turf and carpet challenge indoors and outside alike—and that is the removal of gum from surfaces. Although chewing gum is frequently deemed a customer “no-no,” and employees are often trained to politely request that offenders dispose of it properly, a few “rogues” will always slip past even the most vigilant staff members. Like many operations, Putt-Putt Fun Center does not sell gum. Any gum found on floors or in the carpet is eliminated by freezing it with an ice cube, then chipping the frozen substance with a blunt scraper. Josh McCahan, owner of Fun Central in Clearfield, Pa., has found that gum on his facility’s carpet and epoxy flooring is best removed using a solvent designed especially to remove that particular substance. In addition to being washed nightly, Fun Central’s epoxy flooring is stripped and waxed at two- to three-month intervals to keep it looking new.

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