- Listen. Customers will tell you what they really want.
- Be flexible. Allow parents to customize packages to meet their budgets and expectations.
- Provide a point person. A party coordinator or hostess will ensure that the group has dedicated customer service.
- Offer innovation. A fresh and exciting party will be memorable for kids.
- Mind the bottom line. Provide value and affordability.
- Market thoughtfully. Link and leverage promotions and contests to attract potential party business.
- Partner up. Other businesses can help you promote your attraction.
- Encourage back talk. Solicit feedback so you can continually improve.
- Address complaints promptly. Offer complimentary passes to keep them coming back.
- Train for problem solving. Empower staff so they can fix issues on the spot.
Bay Tek Entertainment Hires Mike Brolsma As Director of Sales and Marketing, Promotes Anna Heck
Bay Tek Entertainment, an industry leader in games and entertainment, is pleased to announce the...
