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Tools of the Trade: Training Employees to Provide the Best Customer Service

November 5, 2010 No Comments

November 5, 2010 There is no denying that compelling attractions and/or programs play a key role in attracting visitors to leisure entertainment facilities. However, the quality of guests’ experience there has an equally strong bearing on whether they will return and, quite possibly, what they will tell others about their visit. While excellent customer service […]

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