January 3, 2013
Time and time again when I am out in the field visiting sites, I notice when a site has poor staff training and it directly affects the guest experience for first-time customers. This is something my predecessors have also noticed in the past, and if this sounds like your center you are losing money! Staff ...
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January 3, 2013
The greatest and most obvious benefit of operating an indoor course is that the weather does not impact the business. “You don’t need to worry about the cold, or it being too hot, or wind, rain, sleet or snow, so you have the potential for a year-round business,” said Rob Stevens, owner of Shankz Black ...
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January 3, 2013
When one thinks about playing miniature golf, images of windmills and complex landscaping usually pop up, but a new wave of indoor mini-golf courses has given a new generation a different way to putt the ball into the hole. Today, black light, glow-in-the-dark, 3-D courses are all the rage and as more people experience them, ...
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January 3, 2013
Bowling centers have a lot going for them as a party venue. Besides the popularity of the game itself, the odds of booking more parties increases with high-scoring efforts toward building a party-friendly reputation. Various companies occupy the 24-lane Cordova Lanes in Pensacola, Fla. Marketing and Events Coordinator Tim Shipman expanded that element to include ...
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January 3, 2013
The bowling industry is comprised of a diverse group of bowling centers that range in size from the intimate eight-lane centers to the mega family entertainment centers. Bowling centers’ food and beverage operations range in size from snack bar settings to sports bars and even fine dining. But no matter the size of the center, ...
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January 3, 2013
Opened in November of 2010, Branchburg Sports Complex (BSC) in Branchburg, N.J., is a rare kind of entertainment center. Part Family Entertainment, part Sports Complex and part Fitness Center, you won’t find many other facilities anywhere quite like this 78,000-square-foot monster! We recently spent some time speaking with owner Mark Lauber about his facility and ...
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November 1, 2012
The September, 2012, opening of Media Vision Inc.’s Fun² family entertainment center location in Whitby, Canada, comes on the heels of 15 years of combat arena manufacturing and theming experience of the company’s Tom and Andy Appleton. The pair have successfully set up fun centers worldwide, and the locations are typically between 10,000 and 20,000 ...
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November 1, 2012
When approaching a new laser tag project or an upgrade to an existing one, which direction should you take? Are you focused on the right things or on what the salesmen may be trying to sell you? Let’s examine some of the major players you will need to examine and discuss how to properly evaluate ...
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November 1, 2012
Bowling, Roller Skating, Laser Tag, Arcades. Not that long ago, you would have needed to visit four different venues in order to enjoy these various entertainment attractions. Now, as many entertainment center owners are finding out, in order to stay competitive and, in some cases, stay open, one source of entertainment in no longer enough. ...
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November 1, 2012
While the recession continues, for lack of a better word, to recede, owners and operators of facilities with mini-golf and go-kart components continue to believe that when it comes to carpet, turf and flooring, diligent cleaning and maintenance, coupled with preventive measures, beat frequent replacement. They also find that no single type of surface is ...
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