Archive for Management Blog

Working Generations, Young and Old

February 13, 2017 12 Comments

  Business success requires workers of all ages and experience.  In this world of political correctness, technology and social media, getting different age groups of workers to mix and work well together is not easy.  Here are some procedures that can smooth out that process.   Starting Up   At my first park, each director […]

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What Do You Need From Me?

June 30, 2016 1 Comment

What do you need from me?  Those words can mean many things.  They could be words of assistance, encouragement, praise, trust, knowledge, confirmation, authority or, also, a kick in the pants.  The key steps to being a leader are: employee selection and hiring, training, skill verification, oversight and follow up.  I want to talk here […]

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You Called Me

March 21, 2016 6 Comments

By Allen F. Weitzel   We work in a grand industry.  We sell fun to others and then watch them enjoy themselves.  Others are often envious of our occupation.  Who wouldn’t be?   For that reason, many amusement industry pros are often called upon to talk about the parks and attractions that they have been associated […]

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They Are Watching You

December 3, 2015 2 Comments

By Allen F. Weitzel Do you have an employee departure program?   Employees leave jobs for many reasons and in many ways.  To that end, I suggest that entertainment venues apply as much energy into establishing a professional exit system, as they do in creating new employee hiring systems.  Look to the military as an […]

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Let’em Talk

July 31, 2015 10 Comments

By Allen F. Weitzel Ah, communication. Important?  Yes. Needing improvement? Almost always! Why Poor communication most commonly occurs when the speaker is not a clear, brisk, accurate speaker and the impatient listener begins to interrupt while waiting to hear the meat of the message.  Another scenario happens when the speaker, even when given enough time […]

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Triotech Attraction Opens at Fort Fun in Germany

Triotech Attraction Opens at Fort Fun in Germany

May 22, 2015 No Comments

Triotech has announced that its award-winning XD Dark Ride interactive theater has been installed at Fort Fun Abenteuerland in Bestwig Germany. This product won IAAPA’s Brass Ring Award for Best New Product in 2013. The attraction is a 16-seat XD Dark Ride and is called FoXDome, which fits into the park’s positioning of American Wild […]

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Who’s Job Is It?

March 23, 2015 4 Comments

Who’s Job Is It? By Allen F. Weitzel As I was wrapping up my ‘Don’t Look At Me’ blog on the subject of knowing your job and doing your job, the Theme Park and Attractions discussion group posted dialog about increasing in-park sales by tying sales to season pass programs.  Simplified, this issue proposes asking […]

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Don’t Look at Me!

January 8, 2015 8 Comments

By Allen F. Weitzel   Throwing caution to the wind, I might ruffle a few feathers, this time around.  We are having a severe drought here in California.  Even though our family has always been careful with water, we have significantly cut our water usage, once again.  Yep, I love those 30-second cold showers.   Here, […]

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Pocket Vetoes Can Make You Crabby

September 19, 2014 6 Comments

By Allen F. Weitzel My first amusement park assignment was at a western park in California.  I learned many lessons as my management experience grew, one involving the power of employee pocket vetoes. Pocket Veto Distinctions A pocket veto is a way for an employee to disagree with or fails to complete a specific directive […]

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The WOO Factor – Using Windows of Opportunity

June 19, 2014 4 Comments

  By Allen F. Weitzel   I am back!  I took time away to have two full knee replacements.  After forty-plus years of playing racquetball, performing western stunt shows/gunfights, and “climbing amusement park iron,” my knees and doctor said it was time for repair work.   The Idea   Following surgery, many folks asked why […]

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Inspect What You Expect

May 19, 2014 8 Comments

  By Allen F. Weitzel   This past holiday season, my wife and I visited an amusement facility that I previously managed.  The attraction advertised a display of artist-decorated holiday trees throughout the facility.  It was a night event featuring the trees, lights and decorations.   The Visit   I knew some of staff working […]

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You, Your Employees and Guests

April 8, 2014 4 Comments

  By Allen F. Weitzel     This is an interesting topic, sent in by a reader.  How does a manager support employees during a guest complaint?   Let us sort this out.   The Primary Issue First, consider the primary issue.  The customer is not always right, but they are the reason why you are […]

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Getting the Biggest Bounce in 2014: <br/>Best New Inflatables

Getting the Biggest Bounce in 2014:
Best New Inflatables

March 1, 2014 No Comments

By Sara G. Hodon With outdoor event season quickly approaching, party rental and amusement retailers are stocking their inventory with a brand new selection of inflatables to appeal to a wide range of customers. Inflatables are crowd pleasers for nearly every type of event, and at the same time, their continued popularity and customer demand […]

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The Anatomy of Training Leaders

January 29, 2014 4 Comments

By Allen F. Weitzel Once again I am jumping on the training bandwagon; reminding our readers of the importance of training their leaders.  I want to explain the anatomy of a winning leadership class.  The perfect formula eluded me until about eight years ago, when I started reporting to a VP with a training philosophy […]

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Insurance Trends, and Tips to Ensure Success

January 1, 2014 No Comments

At celebrations ranging from smaller  backyard birthday parties to city-wide festivals, event planners entertain youth by ordering closed inflatable trampolines, including traditional bounce houses, bouncy obstacle courses, and other attractions. Owners of the rental companies that provide this equipment take numerous measures to ensure children’s safety, but wherever kids are playing, there is a risk […]

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