Don’t Look at Me!

January 8, 2015 8 Comments
Industry expert Allen F. Weitzel spent 45 seasons in the recreation field and was most recently safety and training manager at a California amusement park.

Industry expert Allen F. Weitzel spent 45 seasons in the recreation field and was most recently safety and training manager at a California amusement park.

By Allen F. Weitzel

 

Throwing caution to the wind, I might ruffle a few feathers, this time around.  We are having a severe drought here in California.  Even though our family has always been careful with water, we have significantly cut our water usage, once again.  Yep, I love those 30-second cold showers.   Here, though, is my issue.  I pay my utility purveyors and government officials to provide the resources that they have committed to delivering to my home and community.  True, we cannot fend off natural disasters, but someone should have seen this one coming and made long and short-term water and resource management plans, and well as forecasting state growth patterns.  However, it seems that California’s leaders prefer to come up with excuses and blame others.

 

Don’t Look At Me!

 

Throughout my amusement industry career, I have enjoyed working for some darn good bosses.  They all expected one thing of me, regardless of the obstacles or the seriousness of the challenge.  I do not want to cover all the details of why California is in the weather-driven pickle barrel, but this issue points to a standard management function: know your job; do your job!

 

Top of The Heap

 

You are the leader, the know-it-all executive, the unwavering problem solver, and the go-to guy or gal.  You were either hired or promoted up the chain of command from that new-hire ride operator position because you showed skill, a willingness to learn and a get-it-done reputation.  As a leader, you would never pass the buck and have other departments or your employees solve problems on their own and bail you out, unlike our California utility leaders.  California’s solution to the drought continues to be the reliance on homeowners, businesses and communities to carry the burden.

 

What We Learned

 

Amusement industry professionals learned the hard way as to why they cannot merely shift serious problems onto employees or even guests.  It comes back to important tasks such as creating emergency action plans well in advance for the safety and well-being of guests and employees should the unthinkable crisis emerge.  The amusement industry knows that they must have action plans and resources in place to guard against and react to tidal waves at beach parks or tornados in the central and mid-west states.  Well run amusement facilities know how to address issues such as broken water mains or downed power lines that feed their facility.  They also know what to do if fires erupt near their operation.  Park managers understand they must know how to predict, understand, plan for and implement immediate action plans when a crisis threatens their employees, guests and facility.  They cannot make mistakes and merely pass along the problem solving to employees.  Okay, so once every 15 years, you make a boo-boo and you need your staff to bail you out, but that should be rare.  If management cannot handle the tough aspects of the job, they must either seek outside expertise or devote the time and energy to learn to on their own.  If they cannot, they may need to step down.

 

Example

 

At our park, we created a safety action plan that covered every crazy or almost unthinkable scenario, and it outlined who would do what and when.  It even covered what to do if other support groups failed to do their jobs, such as civil unrest enveloping our local community and threatening our facility.

 

It would have been nice if years ago California leaders borrowed knowledge from the amusement industry on how to plan in advance for emergencies without passing the buck.  Do the Golden State leaders need to read their own website and realize that the state produces nearly half of the United States-grown fruits, nuts and vegetables?  Do they not realize that water, and plenty of it, is needed to maintain that status quo?  Amusement facilities en-mass would have to close their doors if they faced such a stark fact and then continued to overlook it or pass the buck trying to solve it.

 

The Message

 

I am proud to be a member of the amusement industry brotherhood.  People who know and understand the responsibilities of their jobs know they cannot shy away from the tough work and decisions involved in effective problem solving.   California leaders must learn from the professionals.  Current or future problems, be it in amusement parks or governmental management, should not be ignored until they become critical.  Those in charge cannot simply pass problems along for others to resolve, while keeping their jobs.

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8 Comments to “Don’t Look at Me!”
  1. Paul Warren says:

    Dear Mr. Weitzel:
    HEAR! HEAR! Sir, are you planning to run for the govenorship
    of California? If I lived in that crazy state, I’d vote for you.
    You seem to be level-headed and pragmatic. Why is it you
    folks do such wacky things?

    Where are park is located, we have too much water, and the
    enforcement agencies are lax on code enforcement. Oh,
    they go through the motions, but fines and penalties are
    minimal. I guess we each have our share of challenges.

    Wonderful blog. I always enjoy it. Keep writing.

    Paul Warren
    Fun-Time Adventures

    • Dear Paul, Thanks for following our blogs and reading TAP. This blog seemed to hit a cord with many folks. We’ve allowed this nation embrace the philosophy of leaving the heavy work “for the other guy.” Pretty soon, there are not enough “other guys” to get the job done. And, leaders fail to hold all worker’s feet to the fire. Thanks again for the support. Best, Allen

  2. Mark Cox says:

    Well said Mr. Weitzel. Our current leaders in California need someone like you instead of what we’ve had. I’ve always found your comments well worth reading. Thanks again and please let them keep coming.

    • Dear Mark, I always appreciate your support and interest in our blogs. I’m pleased that you feel our efforts are worthwhile and it helps all of us when readers share their comments. Management is not brain surgery, but it is hard work if you want good results. Please have a successful 2015. Thanks again, Allen

  3. Mas Sato says:

    Well done Allen W. for sharing your concerns about CA & other states that have emergency status regarding water & agriculture issues. The leaders of our state are required to keep up with IMAGE with other leaders such as big corporations, sponsors of great activities and closed door meetings with deals, dinners, and private resort activities & no time for daily operations; leaving those work issues with good people in charge perhaps you had to do, Allen. Sometimes problems hit so close to home that we can blame the leaders, but unfortunately they were too far away from us, perhaps in Hawaii or Florida, they don’t know what is really happening here (out of touch). Oh well, they will be retiring soon with many benefits & hopefully new people (new bloodlines) will improve the system in 2015 & going forward. Thank you, Allen & keep up with your insights to shake some people up, but no earthquakes please. Mas Sato, Mas Promos-San Jose, CA.

    • Dear Mas, Thanks so much for checking in and lending your support and ideas. If parks and attractions personnel planned and operated as poorly as many government agencies, like California has displayed, those businesses would not last a year. Whether public or private sector, workers and leaders must know and perform their complete jobs. As a business owner, I know you understand exactly what that all means. I appreciate the fact that you follow and support our blog. Thanks and here’s hoping Mas Promos continues to prosper. Allen

  4. Dear Readers, The below reader comment was submitted to me via my personal email. Mr. Gilpatrick has approved his email being posted. Thank you. AW
    ____

    Outstanding article, well written, and not over the top. What I have come to appreciate about you at this advanced age of mine is your ability to tell it like it is. Life is not about agreeing with everything, it is about learning how to handle in an appropriate way those things you do not agree with.. case in point what is going on in France and on the streets here at home. God bless you and keep speaking out. – Mike

    • Mike, Thanks for the support of TAP and our blogs. Those of us who receive a paycheck for services rendered (be it private or public sector)
      have a duty to know our job, do it well and do it for the short term and long term betterment of others. Otherwise one’s work product is a charade.
      Those of us in the amusement industry know, full well, the dangers of not doing a job correctly, when we have many guests relying upon us to provide safe environment. It is only right that we all be reminded of that stark reality. Thanks again and thanks for letting us post your comment. Best, Allen

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