Archive for January, 2013

Top-flight Customer Problem Solving

January 24, 2013 10 Comments

By Allen F. Weitzel I wish to revisit a familiar topic. One of my favorite stories is also an example of great customer service and problem solving. Where It Starts In 1978, my brother, Warren, and I were amusement industry veterans and we were both asked to speak at the IAAPA Convention in Atlanta, Ga. […]

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Correction

Correction

January 10, 2013 No Comments

Due to an editing error, the incorrect photo of a bull-themed game was published in the Brothers Grimm Games News Brief on page 12 of the January 2013 print edition. There is no affiliation between Brothers Grimm Games and Huffer Amusements. The Rope-a-Bull game is available from Brothers Grimm Games.

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Avoiding a Staffing Merry Go Round <br/>Best Practices for Hiring and Training at Carnivals and Fairs

Avoiding a Staffing Merry Go Round
Best Practices for Hiring and Training at Carnivals and Fairs

January 4, 2013 No Comments

For over a century, traveling fairs and carnivals have toured America, entertaining communities of all sizes with the combination of lavish shows, great food, fun games and thrilling rides. There’s nothing quite like the excitement and adventure of working outdoors with one of America’s premier traveling carnivals. These jobs offer steady pay, great bonding opportunities […]

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Training to Withstand the Test of Time

Training to Withstand the Test of Time

January 3, 2013 No Comments

Time and time again when I am out in the field visiting sites, I notice when a site has poor staff training and it directly affects the guest experience for first-time customers. This is something my predecessors have also noticed in the past, and if this sounds like your center you are losing money! Staff […]

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The Top Benefits of Staying Inside

January 3, 2013 No Comments

The greatest and most obvious benefit of operating an indoor course is that the weather does not impact the business. “You don’t need to worry about the cold, or it being too hot, or wind, rain, sleet or snow, so you have the potential for a year-round business,” said Rob Stevens, owner of Shankz Black […]

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Inside Information <br/>How to Find Success with Indoor Miniature Golf

Inside Information
How to Find Success with Indoor Miniature Golf

January 3, 2013 No Comments

When one thinks about playing miniature golf, images of windmills and complex landscaping usually pop up, but a new wave of indoor mini-golf courses has given a new generation a different way to putt the ball into the hole. Today, black light, glow-in-the-dark, 3-D courses are all the rage and as more people experience them, […]

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January 2013

January 3, 2013 No Comments

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Bowling Center Special Events <br/>Building Business with Parties and Fundraisers

Bowling Center Special Events
Building Business with Parties and Fundraisers

January 3, 2013 No Comments

Bowling centers have a lot going for them as a party venue. Besides the popularity of the game itself, the odds of booking more parties increases with high-scoring efforts toward building a party-friendly reputation. Various companies occupy the 24-lane Cordova Lanes in Pensacola, Fla. Marketing and Events Coordinator Tim Shipman expanded that element to include […]

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Edible Entertainment
Making Food Fun at Bowling Centers

January 3, 2013 No Comments

The bowling industry is comprised of a diverse group of bowling centers that range in size from the intimate eight-lane centers to the mega family entertainment centers.  Bowling centers’ food and beverage operations range in size from snack bar settings to sports bars and even fine dining.  But no matter the size of the center, […]

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News from the International Association of Fairs and Expositions (IAFE)

January 3, 2013 No Comments

Marla  Calico, director of education at the International Association of Fairs and Expositions (IAFE), was inducted into the IAFE Hall of Fame at its convention last November. Calico is the former general manager of the Ozark Empire Fair in Springfield, Mo. Also at the convention, the 2012 Heritage Award winners were announced. The winners were […]

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Sponsors

Birthday University

Concept development, training and birthday party touring seminars.

Comstock – Castle Stove

Commercial cooking equipment.

Splashtacular

Manufacturer of waterslides

Gould Manufacturing, Ltd.

Concession trailers and Antique, Jeep and Grand Prix auto rides.

CFX Composite & Effects

Special effects make-up and prosthetics

Gold Medal Products Co.

Concession equipment, foods and beverages, popcorn, pretzels and snack foods.

Playsmart

Patented soft play design, soft playgrounds.

Davis & Davis, Inc.

Planning consultants for wet/dry attractions, mini-golf, go-kart tracks and laser arenas.

Subway

Fresh food and sandwich options.

Zebec Water Sports

Large variety of waterpark needs

GloCones

Flashing cotton candy cones.

Tokens Direct

A wide variety of tokens.

Omega Carpets

Printed carpeting for all your facility needs.

Knight Equipment

Drive cables for ferris wheels, Tilt-A-Whirls, Rock-O-Planes and many others.

Gerber Manufacturing, Ltd.

Outdoor furniture, benches, picnic tables and grills.

Adventure Golf

Miniature golf courses, consultants, architecture and design.

Amusement Entertainment Management (AEM)

Premier entertainment consultants.

Lakeshore Merchandise (Smart Vending)

Premier vending supply for all of your vending equipment and supply needs.

Cost of Wisconson

Creators of simulated environments, duplicate structures, sculpted figures, exhibits, water features, mini-golf and more.

Tear Repair

Tear-Aid industrial strength patches to repair holes and tears.

Adventure Glass

Unique paddleboats.

Xtreme Inflatables

Repair and service for all inflatable products.

Brunswick Bowling

Entertainment bowling center developer and manufacturer of bowling equipment and entertainment products.

Broaster Co., The

Food programs and food service equipment.

Family Fun Corp.

Waterpark walls for rivers, bumper boat and splash down pools.

Weldon, Williams & Lick

Admission systems and wristband ticketing.

Lazer Runner

Laser Tag Systems

Money Tree – ATM

ATM machines.

U.S. Bowling

Award-winning independent company brings bowling to your venue.

Empex Water Toys

Aquatons Water Toys

Berk Paper & Supply

Concession supplies.

Enchanted Castle Studios

Fiberglass statuary and figures for restaurants, mini-golf, theme parks and other attractions.

Precision Dynamics (PDC)

Wristbands with no hidden costs, Radio Frequency Identification (RFID) Wristband System.

Namco

Namco America is a premier manufacturer of coin-op arcade attractions, ranging from the hottest titles like Crazy Typhoon and Jumpin’ Jackpot to classic game-room experiences such as the Pac-Man 25th Anniversary upright that features Pac-Man, Ms. Pac-Man and Galaga. Specialized pieces such as Wonka Sweetland and Flamin Finger are favorites too! For arcade gaming fun, Namco America is your answer.

Max Flight

Manufactures interactive virtual reality motion-platform game systems including networkable flight and roller coaster simulators.

Beckman Insurance Agency

Amusement attractions insurance.

National Rock & Sculpture

Dedicated to the conceptual design and development of themed environments.

Thomco Insurance (Fun Pro)

Fun Pro is an insurance program especially designed for party planners and party rental businesses.

International Special Events (ISERA)

Risk purchasing group, a better way to purchase liability insurance, specializing in inflatables and much more.

Ride Development Corp.

Electric floor, gas and battery-powered bumper cars.

American Changer

Bill and coin dispensers and counters, ticket machines and more.

Richie\’s Italian Ice

Italian Ice Kiosks and Carts

Safari Ltd.

Leading manufacturer of innovative educational toys.

Muncie Novelty Co., Inc.

Admissions, financial equipment, printing and tickets.

Sureshot Redemption

One-stop source for prize redemption counters at entertainment centers.

Aquaventronics

Research and development of interactive water games for use in the commercial amusement industry.

Formula K Raceways

Go-karts, kiddie cars and bumper boats, go-kart parts and tires.

Friedman Group Ins.

Insurance for amusement devices.

Qubica

Sells capital equipment to bowling centers.

Chestnut Identity Apparel

Uniform supply, embroidered apparel and flag manufacturing.

Extreme Engineering

Industry leader in zip lines, climbing walls, jumper systems and adventure products.

Coast to Coast

Coin-operated entertainment, crane machines.

Bulbtronics

A premier source for lamps, LEDs, batteries and lighting-related and electrical products.

S&S Worldwide

Large Park amusement rides.

Price Chopper, Inc. Wristbands

Admission, financial equipment and wristbands.

SnowMasters

Evaporative snow systems.

Tube Pro

Waterpark tubes.

Rio Syrup

Over 250 flavors, syrups and concentrates for shaved ice, sno cones, shushes, food colors. Now featuring Hawaiian Flower Cups.

R&R Creative Amusement Design

Designers of unique themed parks, attractions and environments for the entertainment business.

Perfect Fry

Innovative and simple-to-operate countertop deep fryer Perfect Fryers.

Laser Star

Laser shooting galleries, laser tag, dark ride target systems, overhead target ranges.

West Coast Netting, Inc.

Experienced netting manufacturer on the leading edge of innovation.

Penny Press

Penny souvenir machine, great for parks, FECs, bowling and skating centers, museums and tourist attractions.

Look Solutions

Fog machines.

Water Wars (T&D Enterprises of Brainerd)

Water Wars water balloon game, portable or startionary.

Castle Golf, Inc.

Planning, design and construction of miniature golf courses and family fun parks.

Action Lighting Co.

Lighting supplies.

Midway Concepts (Circus Tops)

Premier designers of stainless steel food service equipment.

Belson Manufacturing Co.

Park and recreation outdoor furniture and equipment.

Barron Games

Redemption air hockey games.

Martin Professionals

A lighting supplier of choice for the entertainment industry.

Master Pitching Machine

Batting cages and pitching machines.

Soft Play

Leader in designing, manufacturing and installing soft contained playground equipment.

Northeast Insurance (NIC)

Insurance programs.

Store on Wheels

Importer and distributor of quality toys, lighting and novelties. Cater to the amusement, retail and entertainment industries.

Wells Fargo

Commercial insurance for inflatables and event planners.

Lil Orbits Inc.

Food equipment, donut machines and vendor carts.

European Body Arts

Airbrushed temporary tattoo products and systems.

Wisdom Industries, Ltd.

Amusement ride manufacturer, new and used rides.

Poly Products

Tables, benches and related products. Green products for a green world.

Fast Corp Vending

Frozen food vending machines

See Coast Manufacturing Co., Inc.

Coin-operated binoculars and telescopes.

Nieco Corp

Nieco automatic broilers.

Embed

Provides innovative IT products and services with a primary focus on card-based solutions and database applications for the leisure and retail industries.

Rides-4-U, INC.

New and used rides, kiddie, family, major and thrill.

Sacoa

Designed and manufactures PlayCard, the rechargeable debit card system.

California Portable Dance Floor Company

Harris Miniature Golf Course

Design and construction of miniature golf courses and water rides.

Quik N\’ Crispy (QNC)

Quik n’ Crispy greaseless fryer.

Deltronic Labs Inc.

Ticket dispensers.

Center Edge Software

Facility Management Software Solutions

Spectrum Sports

Climbing walls, ropes courses, go-karts and more.

Klopp International, Inc. (Playmeter)

Quality coin counters and sorters.

Mahoning Valley Mfg.

A complete line of Imperial strollers, wagons and safari utility vehicles.

Wapello Fabrications

Inflatables and portable amusements.

Jane Farrell Turf and Carpets, Inc.

Commercial carpet, printed and decorative patterns, loop and cut-pile construction. Wall coverings in fluorescents, Class A fire rated. Colored turf, both traditional and neon colors.

Funovation

Laser maze challenge

Tarobots

Boxerjocks robotic boxing amusement ride game attraction.

A\’maze Ventures, Inc.

Mazes for every location, new and used.

Flagship Carpet

Custom carpets and rugs.

Challenger Industries

Sports surfaces, carpets and mini-golf surfaces.

Hoffman Mint

Tokens, medals, coins and key tags.

Sippers By Design

Design and manufacture of specialty custom-shaped drink containers.

Kay Park Recreations Corp.

Picnic tables, grills, park benches, planters, trash containers and more.

Hamilton Manufacturing Corp.

Manufacturer of unattended entry systems and change machines.

Art Attack

Theming, miniature golf, parade floats, 3D props, air-brushed murals, signage and art panels.

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Extreme Engineering
Funovation
Rebound Unlimted, Inc.