Archive for January, 2013

Top-flight Customer Problem Solving

January 24, 2013 10 Comments

By Allen F. Weitzel I wish to revisit a familiar topic. One of my favorite stories is also an example of great customer service and problem solving. Where It Starts In 1978, my brother, Warren, and I were amusement industry veterans and we were both asked to speak at the IAAPA Convention in Atlanta, Ga. […]

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Correction

Correction

January 10, 2013 No Comments

Due to an editing error, the incorrect photo of a bull-themed game was published in the Brothers Grimm Games News Brief on page 12 of the January 2013 print edition. There is no affiliation between Brothers Grimm Games and Huffer Amusements. The Rope-a-Bull game is available from Brothers Grimm Games.

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Avoiding a Staffing Merry Go Round <br/>Best Practices for Hiring and Training at Carnivals and Fairs

Avoiding a Staffing Merry Go Round
Best Practices for Hiring and Training at Carnivals and Fairs

January 4, 2013 No Comments

For over a century, traveling fairs and carnivals have toured America, entertaining communities of all sizes with the combination of lavish shows, great food, fun games and thrilling rides. There’s nothing quite like the excitement and adventure of working outdoors with one of America’s premier traveling carnivals. These jobs offer steady pay, great bonding opportunities […]

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Training to Withstand the Test of Time

Training to Withstand the Test of Time

January 3, 2013 No Comments

Time and time again when I am out in the field visiting sites, I notice when a site has poor staff training and it directly affects the guest experience for first-time customers. This is something my predecessors have also noticed in the past, and if this sounds like your center you are losing money! Staff […]

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The Top Benefits of Staying Inside

January 3, 2013 No Comments

The greatest and most obvious benefit of operating an indoor course is that the weather does not impact the business. “You don’t need to worry about the cold, or it being too hot, or wind, rain, sleet or snow, so you have the potential for a year-round business,” said Rob Stevens, owner of Shankz Black […]

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Inside Information <br/>How to Find Success with Indoor Miniature Golf

Inside Information
How to Find Success with Indoor Miniature Golf

January 3, 2013 No Comments

When one thinks about playing miniature golf, images of windmills and complex landscaping usually pop up, but a new wave of indoor mini-golf courses has given a new generation a different way to putt the ball into the hole. Today, black light, glow-in-the-dark, 3-D courses are all the rage and as more people experience them, […]

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January 2013

January 3, 2013 No Comments

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Bowling Center Special Events <br/>Building Business with Parties and Fundraisers

Bowling Center Special Events
Building Business with Parties and Fundraisers

January 3, 2013 No Comments

Bowling centers have a lot going for them as a party venue. Besides the popularity of the game itself, the odds of booking more parties increases with high-scoring efforts toward building a party-friendly reputation. Various companies occupy the 24-lane Cordova Lanes in Pensacola, Fla. Marketing and Events Coordinator Tim Shipman expanded that element to include […]

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Edible Entertainment
Making Food Fun at Bowling Centers

January 3, 2013 No Comments

The bowling industry is comprised of a diverse group of bowling centers that range in size from the intimate eight-lane centers to the mega family entertainment centers.  Bowling centers’ food and beverage operations range in size from snack bar settings to sports bars and even fine dining.  But no matter the size of the center, […]

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News from the International Association of Fairs and Expositions (IAFE)

January 3, 2013 No Comments

Marla  Calico, director of education at the International Association of Fairs and Expositions (IAFE), was inducted into the IAFE Hall of Fame at its convention last November. Calico is the former general manager of the Ozark Empire Fair in Springfield, Mo. Also at the convention, the 2012 Heritage Award winners were announced. The winners were […]

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Sponsors

Comstock - Castle Stove

Commercial cooking equipment.

Wapello Fabrications

Inflatables and portable amusements.

CFX Composite & Effects

Special effects make-up and prosthetics

Center Edge Software

Facility Management Software Solutions

Sippers By Design

Design and manufacture of specialty custom-shaped drink containers.

Castle Golf, Inc.

Planning, design and construction of miniature golf courses and family fun parks.

Challenger Industries

Sports surfaces, carpets and mini-golf surfaces.

Action Lighting Co.

Lighting supplies.

Cost of Wisconson

Creators of simulated environments, duplicate structures, sculpted figures, exhibits, water features, mini-golf and more.

Rides-4-U, INC.

New and used rides, kiddie, family, major and thrill.

Belson Manufacturing Co.

Park and recreation outdoor furniture and equipment.

Beckman Insurance Agency

Amusement attractions insurance.

Playsmart

Patented soft play design, soft playgrounds.

Family Fun Corp.

Waterpark walls for rivers, bumper boat and splash down pools.

Chestnut Identity Apparel

Uniform supply, embroidered apparel and flag manufacturing.

Qubica

Sells capital equipment to bowling centers.

Zebec Water Sports

Large variety of waterpark needs

Enchanted Castle Studios

Fiberglass statuary and figures for restaurants, mini-golf, theme parks and other attractions.

Berk Paper & Supply

Concession supplies.

Martin Professionals

A lighting supplier of choice for the entertainment industry.

Flagship Carpet

Custom carpets and rugs.

SnowMasters

Evaporative snow systems.

Water Wars (T&D Enterprises of Brainerd)

Water Wars water balloon game, portable or startionary.

European Body Arts

Airbrushed temporary tattoo products and systems.

Lazer Runner

Laser Tag Systems

Quik N' Crispy (QNC)

Quik n’ Crispy greaseless fryer.

Wells Fargo

Commercial insurance for inflatables and event planners.

Omega Carpets

Printed carpeting for all your facility needs.

Tokens Direct

A wide variety of tokens.

Look Solutions

Fog machines.

Broaster Co., The

Food programs and food service equipment.

Lakeshore Merchandise (Smart Vending)

Premier vending supply for all of your vending equipment and supply needs.

Namco

Namco America is a premier manufacturer of coin-op arcade attractions, ranging from the hottest titles like Crazy Typhoon and Jumpin’ Jackpot to classic game-room experiences such as the Pac-Man 25th Anniversary upright that features Pac-Man, Ms. Pac-Man and Galaga. Specialized pieces such as Wonka Sweetland and Flamin Finger are favorites too! For arcade gaming fun, Namco America is your answer.

Hoffman Mint

Tokens, medals, coins and key tags.

Muncie Novelty Co., Inc.

Admissions, financial equipment, printing and tickets.

Klopp International, Inc. (Playmeter)

Quality coin counters and sorters.

Kay Park Recreations Corp.

Picnic tables, grills, park benches, planters, trash containers and more.

Gold Medal Products Co.

Concession equipment, foods and beverages, popcorn, pretzels and snack foods.

A'maze Ventures, Inc.

Mazes for every location, new and used.

American Changer

Bill and coin dispensers and counters, ticket machines and more.

Harris Miniature Golf Course

Design and construction of miniature golf courses and water rides.

Splashtacular

Manufacturer of waterslides

California Portable Dance Floor Company

Davis & Davis, Inc.

Planning consultants for wet/dry attractions, mini-golf, go-kart tracks and laser arenas.

Rio Syrup

Over 250 flavors, syrups and concentrates for shaved ice, sno cones, shushes, food colors. Now featuring Hawaiian Flower Cups.

Fast Corp Vending

Frozen food vending machines

Store on Wheels

Importer and distributor of quality toys, lighting and novelties. Cater to the amusement, retail and entertainment industries.

Laser Star

Laser shooting galleries, laser tag, dark ride target systems, overhead target ranges.

Poly Products

Tables, benches and related products. Green products for a green world.

Money Tree - ATM

ATM machines.

Xtreme Inflatables

Repair and service for all inflatable products.

Safari Ltd.

Leading manufacturer of innovative educational toys.

Sureshot Redemption

One-stop source for prize redemption counters at entertainment centers.

International Special Events (ISERA)

Risk purchasing group, a better way to purchase liability insurance, specializing in inflatables and much more.

Price Chopper, Inc. Wristbands

Admission, financial equipment and wristbands.

Coast to Coast

Coin-operated entertainment, crane machines.

Barron Games

Redemption air hockey games.

Penny Press

Penny souvenir machine, great for parks, FECs, bowling and skating centers, museums and tourist attractions.

Empex Water Toys

Aquatons Water Toys

Hamilton Manufacturing Corp.

Manufacturer of unattended entry systems and change machines.

Brunswick Bowling

Entertainment bowling center developer and manufacturer of bowling equipment and entertainment products.

See Coast Manufacturing Co., Inc.

Coin-operated binoculars and telescopes.

Sacoa

Designed and manufactures PlayCard, the rechargeable debit card system.

Extreme Engineering

Industry leader in zip lines, climbing walls, jumper systems and adventure products.

Tear Repair

Tear-Aid industrial strength patches to repair holes and tears.

National Rock & Sculpture

Dedicated to the conceptual design and development of themed environments.

Northeast Insurance (NIC)

Insurance programs.

Funovation

Laser maze challenge

Adventure Glass

Unique paddleboats.

Spectrum Sports

Climbing walls, ropes courses, go-karts and more.

Midway Concepts (Circus Tops)

Premier designers of stainless steel food service equipment.

Formula K Raceways

Go-karts, kiddie cars and bumper boats, go-kart parts and tires.

Wisdom Industries, Ltd.

Amusement ride manufacturer, new and used rides.

Knight Equipment

Drive cables for ferris wheels, Tilt-A-Whirls, Rock-O-Planes and many others.

Ride Development Corp.

Electric floor, gas and battery-powered bumper cars.

Gerber Manufacturing, Ltd.

Outdoor furniture, benches, picnic tables and grills.

GloCones

Flashing cotton candy cones.

Adventure Golf

Miniature golf courses, consultants, architecture and design.

R&R Creative Amusement Design

Designers of unique themed parks, attractions and environments for the entertainment business.

Amusement Entertainment Management (AEM)

Premier entertainment consultants.

Friedman Group Ins.

Insurance for amusement devices.

West Coast Netting, Inc.

Experienced netting manufacturer on the leading edge of innovation.

Gould Manufacturing, Ltd.

Concession trailers and Antique, Jeep and Grand Prix auto rides.

Bulbtronics

A premier source for lamps, LEDs, batteries and lighting-related and electrical products.

Perfect Fry

Innovative and simple-to-operate countertop deep fryer Perfect Fryers.

Subway

Fresh food and sandwich options.

Richie's Italian Ice

Italian Ice Kiosks and Carts

S&S Worldwide

Large Park amusement rides.

Precision Dynamics (PDC)

Wristbands with no hidden costs, Radio Frequency Identification (RFID) Wristband System.

Art Attack

Theming, miniature golf, parade floats, 3D props, air-brushed murals, signage and art panels.

Aquaventronics

Research and development of interactive water games for use in the commercial amusement industry.

Embed

Provides innovative IT products and services with a primary focus on card-based solutions and database applications for the leisure and retail industries.

Lil Orbits Inc.

Food equipment, donut machines and vendor carts.

Thomco Insurance (Fun Pro)

Fun Pro is an insurance program especially designed for party planners and party rental businesses.

Deltronic Labs Inc.

Ticket dispensers.

Soft Play

Leader in designing, manufacturing and installing soft contained playground equipment.

Nieco Corp

Nieco automatic broilers.

Max Flight

Manufactures interactive virtual reality motion-platform game systems including networkable flight and roller coaster simulators.

Weldon, Williams & Lick

Admission systems and wristband ticketing.

Master Pitching Machine

Batting cages and pitching machines.

Birthday University

Concept development, training and birthday party touring seminars.

Tube Pro

Waterpark tubes.

Jane Farrell Turf and Carpets, Inc.

Commercial carpet, printed and decorative patterns, loop and cut-pile construction. Wall coverings in fluorescents, Class A fire rated. Colored turf, both traditional and neon colors.

Tarobots

Boxerjocks robotic boxing amusement ride game attraction.

U.S. Bowling

Award-winning independent company brings bowling to your venue.

Mahoning Valley Mfg.

A complete line of Imperial strollers, wagons and safari utility vehicles.

Spectrum
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Extreme Engineering
Funovation