The Garbage Details

September 6, 2012 2 Comments

By Allen F. Weitzel

Once again, the IAAPA discussion group and their quest for information about garbage handling provided my blog topic. Responses could vary depending upon the size, budget and type of a park or attraction. That said, here are “the garbage details” that can be useful in every entertainment facility.

Reasons To Be Clean

Besides reducing safety hazards, guests see a correlation between a clean operation and a well-run, safe facility. If an operation looks messy, guests will perceive it as unsafe. Start at the front door. Assign staff to clean your property line/perimeter. I know of several parks that clean the streets leading to and from the facility, even though it is not their property. They want guests to have a pristine image of the facility as they arrive and leave.

Garbage and Litter

Garbage and litter are both unsightly and can ruin a business reputation. It must be cleaned up on a regular basis. Liability insurance carriers prefer that their insured facilities have documented training procedures for waste clean up. They want to know that clean up is performed regularly and is documented. If someone is injured due to lack of cleanliness, your insurance carrier will rely on your documented procedures and clean up timetable as they address any claim.

Garbage Cans

Facilities can no longer merely put out a handful of standard garbage cans. We are a green world. Recycle containers accompany the standard garbage can and guests are expected use the proper container for the appropriate debris. Follow your city ordinances and the preferences of your waste management company. Know what needs to be sorted and collected, then layout your waste systems to accommodate those needs.

When employees make their rounds to empty full cans and sweep up litter, be sure their uniforms are clean and the employees well groomed. Again, it is enforcing the image of cleanliness in the guest’s mind. Do not allow employees to walk around with garbage bags hanging out of their pockets. They think it looks cool, but it is a distracting image. If their uniform gets soiled and smelly during the day, require that they change into a clean uniform.

Emptying Systems

Some parks use carts to pick up cans and then take them backstage to empty and clean them. If you do not use a cart system, train your staff to empty cans when they get three-quarters full, otherwise the inner plastic liner gets too heavy and unwieldy. If your staff is emptying garbage cans at the can’s location, create a system for washing off the lids, sides and edges of receptacles regularly so the garbage smell is curtailed. Food and drink debris leaves a bad impression. Create a consistent garbage can washing program for cans that cannot be thoroughly cleaned at their location, and stick to it. Fermenting garbage juice in the bottom of a can is a real turn off for guests.

To encourage guests to use the garbage cans regularly, have plenty of them located throughout the facility, and positioned so that there is always one can in sight of another. If the guest only has a few feet to go to dispose of their trash, they will do so. Use a container system that does not allow the plastic bag to be seen on the outside of the receptacle. It looks unprofessional. It is called the “skirt.” Hide the skirt. Train employees to promptly clean up any spills in and around the receptacle, whether made by the guest or while emptying the receptacle. This is the eyelash of a clean-looking garbage receptacle.

All of this applies to employee back stage areas as well. It is important that clean up procedures are the same for guest and employee areas, so employees understand the importance of cleanliness.

If cans contain liquid garbage, have your staff double bag it to avoid sticky and hard to clean garbage spills on your walkways or inside carpets. You also do not want bags to burst open while an employee is handling them.

The Answers

Invite your waste management company to visit your site and seek improvement ideas. Reward departments that keep their behind the scenes work areas clean; invite friendly ‘clean and safe’ competition between departments. Observe other businesses, not just amusement facilities, to pick up new tricks on waste management. All staff including management and on up to the GM, should pick up litter as they see it when they tour the park. This action sends a strong message to both employees and guests that cleanliness is a high priority.

Blog Editor Allen F. Weitzel has been a trailblazer in the recreation field for 45 seasons, most recently leading the safety and training department at a California amusement park for 25 seasons.

Back
2 Comments to “The Garbage Details”
  1. Paul Warren says:

    Dear Sir: I read your garbage can article with great interest and picked
    up a couple of valuable tips. Our park hasn’t been cleaning the
    streets and gutters in the area around our park, but thanks to your
    comments, we’ll begin doing so.

    You are also correct about garbage bags hanging from the employees’
    back pockets. I never realized how bad that looks until you pointed
    it out. Much appreciated.

    I find your blogs to be very point specific and relevant. Keep up the good work. It’s good material. Much appreciated.

    Paul Warren

    • Dear Paul, Glad you liked the Garbage Detail piece. We often forget the eyelash items in our hustle to do the basic job for our guests. Guests will not always notice when a facility is clean, but they will remember it if it is not. Thanks for reading and chipping in. Best, Allen

Sponsors

Extreme Engineering

Industry leader in zip lines, climbing walls, jumper systems and adventure products.

Belson Manufacturing Co.

Park and recreation outdoor furniture and equipment.

Precision Dynamics (PDC)

Wristbands with no hidden costs, Radio Frequency Identification (RFID) Wristband System.

Wells Fargo

Commercial insurance for inflatables and event planners.

Beckman Insurance Agency

Amusement attractions insurance.

Center Edge Software

Facility Management Software Solutions

California Portable Dance Floor Company

Xtreme Inflatables

Repair and service for all inflatable products.

A'maze Ventures, Inc.

Mazes for every location, new and used.

Enchanted Castle Studios

Fiberglass statuary and figures for restaurants, mini-golf, theme parks and other attractions.

Splashtacular

Manufacturer of waterslides

Adventure Glass

Unique paddleboats.

Qubica

Sells capital equipment to bowling centers.

Tokens Direct

A wide variety of tokens.

Martin Professionals

A lighting supplier of choice for the entertainment industry.

Northeast Insurance (NIC)

Insurance programs.

Max Flight

Manufactures interactive virtual reality motion-platform game systems including networkable flight and roller coaster simulators.

Tarobots

Boxerjocks robotic boxing amusement ride game attraction.

Sacoa

Designed and manufactures PlayCard, the rechargeable debit card system.

Muncie Novelty Co., Inc.

Admissions, financial equipment, printing and tickets.

Water Wars (T&D Enterprises of Brainerd)

Water Wars water balloon game, portable or startionary.

Sureshot Redemption

One-stop source for prize redemption counters at entertainment centers.

Amusement Entertainment Management (AEM)

Premier entertainment consultants.

Embed

Provides innovative IT products and services with a primary focus on card-based solutions and database applications for the leisure and retail industries.

Challenger Industries

Sports surfaces, carpets and mini-golf surfaces.

Birthday University

Concept development, training and birthday party touring seminars.

Coast to Coast

Coin-operated entertainment, crane machines.

Wapello Fabrications

Inflatables and portable amusements.

European Body Arts

Airbrushed temporary tattoo products and systems.

Nieco Corp

Nieco automatic broilers.

Rio Syrup

Over 250 flavors, syrups and concentrates for shaved ice, sno cones, shushes, food colors. Now featuring Hawaiian Flower Cups.

Omega Carpets

Printed carpeting for all your facility needs.

Action Lighting Co.

Lighting supplies.

Store on Wheels

Importer and distributor of quality toys, lighting and novelties. Cater to the amusement, retail and entertainment industries.

Broaster Co., The

Food programs and food service equipment.

Castle Golf, Inc.

Planning, design and construction of miniature golf courses and family fun parks.

See Coast Manufacturing Co., Inc.

Coin-operated binoculars and telescopes.

Weldon, Williams & Lick

Admission systems and wristband ticketing.

Harris Miniature Golf Course

Design and construction of miniature golf courses and water rides.

CFX Composite & Effects

Special effects make-up and prosthetics

Laser Star

Laser shooting galleries, laser tag, dark ride target systems, overhead target ranges.

Money Tree - ATM

ATM machines.

Aquaventronics

Research and development of interactive water games for use in the commercial amusement industry.

Mahoning Valley Mfg.

A complete line of Imperial strollers, wagons and safari utility vehicles.

Fast Corp Vending

Frozen food vending machines

Wisdom Industries, Ltd.

Amusement ride manufacturer, new and used rides.

West Coast Netting, Inc.

Experienced netting manufacturer on the leading edge of innovation.

Gold Medal Products Co.

Concession equipment, foods and beverages, popcorn, pretzels and snack foods.

Playsmart

Patented soft play design, soft playgrounds.

S&S Worldwide

Large Park amusement rides.

Johnny Rockets
LMap Powered by Silvercrest
Premier Polysteel
Spectrum Sports
Cannonball Blaster
Funovation
Empex Water Toys