The Garbage Details

September 6, 2012 2 Comments

By Allen F. Weitzel

Once again, the IAAPA discussion group and their quest for information about garbage handling provided my blog topic. Responses could vary depending upon the size, budget and type of a park or attraction. That said, here are “the garbage details” that can be useful in every entertainment facility.

Reasons To Be Clean

Besides reducing safety hazards, guests see a correlation between a clean operation and a well-run, safe facility. If an operation looks messy, guests will perceive it as unsafe. Start at the front door. Assign staff to clean your property line/perimeter. I know of several parks that clean the streets leading to and from the facility, even though it is not their property. They want guests to have a pristine image of the facility as they arrive and leave.

Garbage and Litter

Garbage and litter are both unsightly and can ruin a business reputation. It must be cleaned up on a regular basis. Liability insurance carriers prefer that their insured facilities have documented training procedures for waste clean up. They want to know that clean up is performed regularly and is documented. If someone is injured due to lack of cleanliness, your insurance carrier will rely on your documented procedures and clean up timetable as they address any claim.

Garbage Cans

Facilities can no longer merely put out a handful of standard garbage cans. We are a green world. Recycle containers accompany the standard garbage can and guests are expected use the proper container for the appropriate debris. Follow your city ordinances and the preferences of your waste management company. Know what needs to be sorted and collected, then layout your waste systems to accommodate those needs.

When employees make their rounds to empty full cans and sweep up litter, be sure their uniforms are clean and the employees well groomed. Again, it is enforcing the image of cleanliness in the guest’s mind. Do not allow employees to walk around with garbage bags hanging out of their pockets. They think it looks cool, but it is a distracting image. If their uniform gets soiled and smelly during the day, require that they change into a clean uniform.

Emptying Systems

Some parks use carts to pick up cans and then take them backstage to empty and clean them. If you do not use a cart system, train your staff to empty cans when they get three-quarters full, otherwise the inner plastic liner gets too heavy and unwieldy. If your staff is emptying garbage cans at the can’s location, create a system for washing off the lids, sides and edges of receptacles regularly so the garbage smell is curtailed. Food and drink debris leaves a bad impression. Create a consistent garbage can washing program for cans that cannot be thoroughly cleaned at their location, and stick to it. Fermenting garbage juice in the bottom of a can is a real turn off for guests.

To encourage guests to use the garbage cans regularly, have plenty of them located throughout the facility, and positioned so that there is always one can in sight of another. If the guest only has a few feet to go to dispose of their trash, they will do so. Use a container system that does not allow the plastic bag to be seen on the outside of the receptacle. It looks unprofessional. It is called the “skirt.” Hide the skirt. Train employees to promptly clean up any spills in and around the receptacle, whether made by the guest or while emptying the receptacle. This is the eyelash of a clean-looking garbage receptacle.

All of this applies to employee back stage areas as well. It is important that clean up procedures are the same for guest and employee areas, so employees understand the importance of cleanliness.

If cans contain liquid garbage, have your staff double bag it to avoid sticky and hard to clean garbage spills on your walkways or inside carpets. You also do not want bags to burst open while an employee is handling them.

The Answers

Invite your waste management company to visit your site and seek improvement ideas. Reward departments that keep their behind the scenes work areas clean; invite friendly ‘clean and safe’ competition between departments. Observe other businesses, not just amusement facilities, to pick up new tricks on waste management. All staff including management and on up to the GM, should pick up litter as they see it when they tour the park. This action sends a strong message to both employees and guests that cleanliness is a high priority.

Blog Editor Allen F. Weitzel has been a trailblazer in the recreation field for 45 seasons, most recently leading the safety and training department at a California amusement park for 25 seasons.

Back
2 Comments to “The Garbage Details”
  1. Paul Warren says:

    Dear Sir: I read your garbage can article with great interest and picked
    up a couple of valuable tips. Our park hasn’t been cleaning the
    streets and gutters in the area around our park, but thanks to your
    comments, we’ll begin doing so.

    You are also correct about garbage bags hanging from the employees’
    back pockets. I never realized how bad that looks until you pointed
    it out. Much appreciated.

    I find your blogs to be very point specific and relevant. Keep up the good work. It’s good material. Much appreciated.

    Paul Warren

    • Dear Paul, Glad you liked the Garbage Detail piece. We often forget the eyelash items in our hustle to do the basic job for our guests. Guests will not always notice when a facility is clean, but they will remember it if it is not. Thanks for reading and chipping in. Best, Allen

Sponsors

Sippers By Design

Design and manufacture of specialty custom-shaped drink containers.

Hoffman Mint

Tokens, medals, coins and key tags.

Soft Play

Leader in designing, manufacturing and installing soft contained playground equipment.

Namco

Namco America is a premier manufacturer of coin-op arcade attractions, ranging from the hottest titles like Crazy Typhoon and Jumpin’ Jackpot to classic game-room experiences such as the Pac-Man 25th Anniversary upright that features Pac-Man, Ms. Pac-Man and Galaga. Specialized pieces such as Wonka Sweetland and Flamin Finger are favorites too! For arcade gaming fun, Namco America is your answer.

Thomco Insurance (Fun Pro)

Fun Pro is an insurance program especially designed for party planners and party rental businesses.

Ride Development Corp.

Electric floor, gas and battery-powered bumper cars.

Castle Golf, Inc.

Planning, design and construction of miniature golf courses and family fun parks.

National Rock & Sculpture

Dedicated to the conceptual design and development of themed environments.

Challenger Industries

Sports surfaces, carpets and mini-golf surfaces.

Master Pitching Machine

Batting cages and pitching machines.

CFX Composite & Effects

Special effects make-up and prosthetics

Empex Water Toys

Aquatons Water Toys

Art Attack

Theming, miniature golf, parade floats, 3D props, air-brushed murals, signage and art panels.

Harris Miniature Golf Course

Design and construction of miniature golf courses and water rides.

R&R Creative Amusement Design

Designers of unique themed parks, attractions and environments for the entertainment business.

Cost of Wisconson

Creators of simulated environments, duplicate structures, sculpted figures, exhibits, water features, mini-golf and more.

Money Tree - ATM

ATM machines.

Weldon, Williams & Lick

Admission systems and wristband ticketing.

Rio Syrup

Over 250 flavors, syrups and concentrates for shaved ice, sno cones, shushes, food colors. Now featuring Hawaiian Flower Cups.

Extreme Engineering

Industry leader in zip lines, climbing walls, jumper systems and adventure products.

Coast to Coast

Coin-operated entertainment, crane machines.

Look Solutions

Fog machines.

Tear Repair

Tear-Aid industrial strength patches to repair holes and tears.

Poly Products

Tables, benches and related products. Green products for a green world.

Safari Ltd.

Leading manufacturer of innovative educational toys.

Gerber Manufacturing, Ltd.

Outdoor furniture, benches, picnic tables and grills.

Embed

Provides innovative IT products and services with a primary focus on card-based solutions and database applications for the leisure and retail industries.

Sacoa

Designed and manufactures PlayCard, the rechargeable debit card system.

Omega Carpets

Printed carpeting for all your facility needs.

Gould Manufacturing, Ltd.

Concession trailers and Antique, Jeep and Grand Prix auto rides.

Richie's Italian Ice

Italian Ice Kiosks and Carts

Water Wars (T&D Enterprises of Brainerd)

Water Wars water balloon game, portable or startionary.

Chestnut Identity Apparel

Uniform supply, embroidered apparel and flag manufacturing.

Davis & Davis, Inc.

Planning consultants for wet/dry attractions, mini-golf, go-kart tracks and laser arenas.

Midway Concepts (Circus Tops)

Premier designers of stainless steel food service equipment.

Wells Fargo

Commercial insurance for inflatables and event planners.

Flagship Carpet

Custom carpets and rugs.

Brunswick Bowling

Entertainment bowling center developer and manufacturer of bowling equipment and entertainment products.

Family Fun Corp.

Waterpark walls for rivers, bumper boat and splash down pools.

European Body Arts

Airbrushed temporary tattoo products and systems.

Fast Corp Vending

Frozen food vending machines

West Coast Netting, Inc.

Experienced netting manufacturer on the leading edge of innovation.

Zebec Water Sports

Large variety of waterpark needs

Lakeshore Merchandise (Smart Vending)

Premier vending supply for all of your vending equipment and supply needs.

Lil Orbits Inc.

Food equipment, donut machines and vendor carts.

Tarobots

Boxerjocks robotic boxing amusement ride game attraction.

Perfect Fry

Innovative and simple-to-operate countertop deep fryer Perfect Fryers.

Johnny Rockets
LMap Powered by Silvercrest
Premier Polysteel
Spectrum Sports
Cannonball Blaster
Funovation
Empex Water Toys