Tickets are more than an admission pass into an attraction, park or family entertainment center. For owners and operations managers, tickets not only keep track of their guests, but they also help to maintain security and keep attractions running on schedule. Justin Struttmann is operations manager at the Jefferson National Expansion Memorial in St. Louis, ...
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Nothing guarantees to please guests like an event held in the great outdoors. Yet Mother Nature’s weather events can conflict with and upset the best laid human plans. That’s why Sylvia Norton, general manager for Party Time Rentals, College Station, Texas, advises her customers, “Anytime of year you’re planning any type of outdoor event, especially ...
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Volunteer programs constitute a vital element in museum operations. In fact, museums would be unable to properly function without the dedication of their volunteers. Thus, it is an ongoing process to bring in new, enthusiastic volunteers, to keep them feeling valued and to provide them with opportunities to stay educated and excited about the institution ...
Read more...Industry veteran and LAI Games CEO Alan Freimuth will be succeeded by Marshall Ashdown, who has held the position of international sales manager for LAI Games for nearly two years. Ashdown was recruited by Freimuth in 2009 as a planned successor. “My retirement has been planned for some time but I am optimistic about the ...
Read more...Bill Hutchison has seen vending machines broken into with blowtorches. He’s seen machines vandalized and robbed in police stations. He’s seen would-be thieves who have unwittingly gotten their arms stuck inside machines and had to call 9-1-1. “It really doesn’t matter what type of machine it is,” said Hutchison, a longtime bulk vending operator and ...
Read more...Vending machines are a welcome sight for those who crave a snack or beverage. Operators must not only keep track of customer tastes but product freshness as well if their machines are to remain popular at commercial and industrial locations. As controller of City Vending Company in Fort Worth, Texas, Tom Elich monitors more than ...
Read more...As an employee of the International Laser Tag Association, no matter how hard I try to avoid it, someone always pulls me aside at trade shows to ask the golden question: Which laser tag company is the best? Here’s the answer: There isn’t one because there is no best product for every facility. In fact, ...
Read more...Dear Readers, Spring is here and change is in the air! Speaking with our members, laser tag facilities are still cranking along making profits and business is growing in most parts of the country. With a plethora of conventions and seminars these past few months, many operators are trying out all kinds of innovations they’ve ...
Read more...Increasing food sales at miniature golf and go-kart parks requires taking inventory of more than just the food items on hand. It starts with evaluating your food service operation and the type of attraction it complements to balance the menu with the venue. Customers want quality, taste, price and interesting items. From getting the most ...
Read more...At one point in our industry, finding the right space at the right price was often the most difficult part of opening an indoor Family Entertainment Center – harder in some cases than attaining the financing. Obviously, the more built-up areas, which have the highest populations and best demographics, suffered from this issue the most. ...
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