Top Tips for Feeding Hungry Guests

September 1, 2011 No Comments
  • Maintain proper staffing levels. “That is probably the biggest problem that food service operators have,” said Al Zehnder, CEO of Zehnder’s Splash Village in Frankenmuth, Mich. “It’s important to maintain adequate staffing levels, and have a menu design that meets the time expectations of the guests.”
  • Limit menu options. Diana Rodriguez of Calypso Bay Waterpark in Royal Palm Beach, Fla., said an overwhelming menu makes for an indecisive, line-delaying customer. “We recently reduced our menu to make line times shorter,” she said. “Now, we just sell the popular items.”
  • Prep foods as much as possible before a lunch or dinner rush. “We pre-make our pizzas so that they’re ready to go into the oven,” said Leslie Boersma of Pirate’s Cove in Englewood, Colo. “So that when we get the rush between 11 and 3, everything is ready to be cooked. It saves a lot of time.”
  • Keep all cash registers running. Sue Girardin, who with her son, Bret Girardin, manages concessions at Red Oaks Waterpark in Madison Heights, Mich., said she also maintains a consistent cashier-to-runner ratio. “We make sure every cashier has a runner, and all registers are running,” she said.
  • Hire an outstanding food and beverage manager. “We sometimes have groups of 200 kids coming in at once, and so it’s important to have a manager who is calm under pressure,” said Michael Fishman, managing partner at Thunder Falls Waterpark in Birmingham, Mich. “You need to have someone who knows how to run a kitchen. Our manager, Donovan Dennis, he knows how to take care of business.”
Back

Sorry, the comment form is closed at this time.

Sponsors

Zebec Water Sports

Large variety of waterpark needs

Gold Medal Products Co.

Concession equipment, foods and beverages, popcorn, pretzels and snack foods.

Fast Corp Vending

Frozen food vending machines

Northeast Insurance (NIC)

Insurance programs.

Amusement Entertainment Management (AEM)

Premier entertainment consultants.

Empex Water Toys

Aquatons Water Toys

Precision Dynamics (PDC)

Wristbands with no hidden costs, Radio Frequency Identification (RFID) Wristband System.

Xtreme Inflatables

Repair and service for all inflatable products.

Rio Syrup

Over 250 flavors, syrups and concentrates for shaved ice, sno cones, shushes, food colors. Now featuring Hawaiian Flower Cups.

Quik N' Crispy (QNC)

Quik n’ Crispy greaseless fryer.

National Rock & Sculpture

Dedicated to the conceptual design and development of themed environments.

Price Chopper, Inc. Wristbands

Admission, financial equipment and wristbands.

Water Wars (T&D Enterprises of Brainerd)

Water Wars water balloon game, portable or startionary.

Perfect Fry

Innovative and simple-to-operate countertop deep fryer Perfect Fryers.

Adventure Glass

Unique paddleboats.

Tube Pro

Waterpark tubes.

Aquaventronics

Research and development of interactive water games for use in the commercial amusement industry.

Midway Concepts (Circus Tops)

Premier designers of stainless steel food service equipment.

Family Fun Corp.

Waterpark walls for rivers, bumper boat and splash down pools.

Poly Products

Tables, benches and related products. Green products for a green world.

Berk Paper & Supply

Concession supplies.

Tear Repair

Tear-Aid industrial strength patches to repair holes and tears.

Belson Manufacturing Co.

Park and recreation outdoor furniture and equipment.

Lil Orbits Inc.

Food equipment, donut machines and vendor carts.

Splashtacular

Manufacturer of waterslides

Center Edge Software

Facility Management Software Solutions

Gerber Manufacturing, Ltd.

Outdoor furniture, benches, picnic tables and grills.

Comstock - Castle Stove

Commercial cooking equipment.

Broaster Co., The

Food programs and food service equipment.

West Coast Netting, Inc.

Experienced netting manufacturer on the leading edge of innovation.

GloCones

Flashing cotton candy cones.

Kay Park Recreations Corp.

Picnic tables, grills, park benches, planters, trash containers and more.

Nieco Corp

Nieco automatic broilers.

Subway

Fresh food and sandwich options.

Sippers By Design

Design and manufacture of specialty custom-shaped drink containers.

Embed

Provides innovative IT products and services with a primary focus on card-based solutions and database applications for the leisure and retail industries.

See Coast Manufacturing Co., Inc.

Coin-operated binoculars and telescopes.

Chestnut Identity Apparel

Uniform supply, embroidered apparel and flag manufacturing.

Richie's Italian Ice

Italian Ice Kiosks and Carts

European Body Arts

Airbrushed temporary tattoo products and systems.

Spectrum
LMap Powered by Silvercrest
Premier Polysteel
Spectrum Sports
Cannonball Blaster
Funovation