Archive for April, 2011

Understanding Programs, Policies, and Procedures

April 27, 2011 2 Comments

By Allen F. Weitzel Welcome to Tourist Attractions and Parks Magazine’s Management Blog. I hope you like what you read and post your comments, so together we can generate good ideas and advice in the all-important area of amusement facility management. As a business professional, it drives me crazy when I see managers who do […]

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Strategies to Improve Your Business: Providing Good Customer Service at Mini-Golf and Driving Range Facilities

April 20, 2011 No Comments

April 20, 2011 Mini-golf and driving range facilities have a lot of innate appeal, but with so many available places to play, smart owners and managers must go the extra mile to ensure that their operations remain at the top of customers’ list. Offering top-notch customer service helps to get the job done. Patrons’ attitude […]

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Strategies to Improve Your Business: Enlivening Attractions with Lighting and Special Effects

April 7, 2011 No Comments

April 7, 2011  Consumers are looking to get more and more for their money when they visit leisure entertainment facilities. Using innovative lighting and special effects is one key way to give them what they want. While the primary purpose of lighting is, of course, illumination, operators might also consider the idea of leveraging it […]

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Food Service Equipment for Hits, and How to Avoid Misses

April 1, 2011 No Comments

Whether you are stocking a snack bar, concession stand or café, you must find food equipment that works best for your business needs. Consider space, time and cost before jumping into a new product. Here are a six quick tips courtesy of John Evans, senior vice president, Gold Medal Products, Co. To ensure you make […]

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Why Attend the Laser Tag Convention

April 1, 2011 No Comments

With no shortage of entertainment trade shows and conventions to fill your year with, the question laser tag entrepreneurs might ask is, “Why should I attend the Laser Tag Convention in Orlando this May 1 – 5?” What a great question! My initial answer is in our tagline, it’s the only convention designed with you […]

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Ticketing and Wristbands: Not Taking a Pass on Efficiency and Safety

April 1, 2011 No Comments

Tickets are more than an admission pass into an attraction, park or family entertainment center. For owners and operations managers, tickets not only keep track of their guests, but they also help to maintain security and keep attractions running on schedule. Justin Struttmann is operations manager at the Jefferson National Expansion Memorial in St. Louis, […]

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Shelter from the Storm: <br />Safe Operating Strategies to Cope with the Weather

Shelter from the Storm:
Safe Operating Strategies to Cope with the Weather

April 1, 2011 No Comments

Nothing guarantees to please guests like an event held in the great outdoors. Yet Mother Nature’s weather events can conflict with and upset the best laid human plans. That’s why Sylvia Norton, general manager for Party Time Rentals, College Station, Texas, advises her customers, “Anytime of year you’re planning any type of outdoor event, especially […]

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Valued and Valuable:<br />The Museum Volunteer Workforce

Valued and Valuable:
The Museum Volunteer Workforce

April 1, 2011 No Comments

Volunteer programs constitute a vital element in museum operations. In fact, museums would be unable to properly function without the dedication of their volunteers.  Thus, it is an ongoing process to bring in new, enthusiastic volunteers, to keep them feeling valued and to provide them with opportunities to stay educated and excited about the institution […]

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New Full-Time CEO Named at LAI Games

April 1, 2011 No Comments

Industry veteran and LAI Games CEO Alan Freimuth will be succeeded by Marshall Ashdown, who has held the position of international sales manager for LAI Games for nearly two years. Ashdown was recruited by Freimuth in 2009 as a planned successor. “My retirement has been planned for some time but I am optimistic about the […]

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Bulk Vending Machines: Tips to Keep Vandals at Bay

April 1, 2011 No Comments

Bill Hutchison has seen vending machines broken into with blowtorches.  He’s seen machines vandalized and robbed in police stations. He’s seen would-be thieves who have unwittingly gotten their arms stuck inside machines and had to call 9-1-1. “It really doesn’t matter what type of machine it is,” said Hutchison, a longtime bulk vending operator and […]

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